FAQ

Frequently Asked Questions (FAQ)

1. Are your products genuine?

Yes. We sell only genuine and carefully sourced beauty, skincare, haircare, wellness, and personal care products.

2. Do you deliver across India?

Yes. We ship to most locations across India.

3. How long does delivery take?

Orders are usually delivered within 3–7 business days after dispatch.

4. Can I cancel my order?

Yes. Orders can be cancelled before they are packed or shipped.

5. Can I return a product?

Returns are accepted only if the product is damaged, defective, incorrect, or expired. Opened or used products cannot be returned due to hygiene reasons.

6. Do you offer Cash on Delivery (COD)?

Yes. COD is available for eligible PIN codes and selected orders.

7. How can I track my order?

Tracking details are sent via email or SMS once your order is shipped.

8. How can I contact Sparlix?

Email: sparkystore7@gmail.com

Phone: +91 70159 95936